Rabu, 20 Juli 2011

Lowongan Kerja Bank 2011: Bank HSBC

Lowongan Kerja Bank 2011: Bank HSBC




As the pioneer of modern banking in most of Asian Countries, HSBC (HSBC (formerly known as The Hong Kong and Shanghai Banking Corporation Limited) has had long history in Indonesia. Since HSBC opened its first Indonesian office in Jakarta (which known as Batavia) in 1884, HSBC has been providing various kinds of banking service and products to the Indonesian customers, whishing to develop trade and investment opportunities. Initially started to serve the important sugar trade, and then expanded its operation to Surabaya in 1896. Later in 1994 HSBC upgraded its Semarang agency, which has been operating since 1878, into a full branch. During challenging times in the Indonesian market where the Bank was forced to close operation during World War II, and in the mid-1960s, HSBC strengths were really put on trial. Having managed to re-open its operation in Indonesia after the World War II and similarly after the closure in mid-1960s, the Bank was granted a new banking license in 1968 wherein the Bank has remains steadily solid ever since and retained its position as one of the largest foreign banks operating in Indonesia.

Today HSBC Indonesia offers a broad range of banking and financial services tailored to meet a wide spectrum of needs, from those of multinational corporations to local businesses and individual Indonesians, including personal financial services, corporate, commercial banking, institutional banking, treasury capital markets and Amanah Syariah banking. Until early 2009, it has been serving its customers through 113 outlets, spread through out 10 major cities: Jakarta, Surabaya, Medan, Bandung, Semarang, Solo, Batam, Bogor, Tangerang, and Depok. This includes Branch offices, Premier Centres, Amanah branches, Express Banking Centres.

Posisi Kerja


Supervisor Corporate Call Center (Code : Spv CCC – CBA 10)

Responsibility:

The job holder will take full responsibility of Corporate Call Centre (CCC) Telephone Service day-to-day operation and ensure high level of service is delivered to customers. Ensure the excellent service standard performance of Corporate Call Centre and also enhance customer service delivery within agreed service standards and operating guidelines. The jobholder is also encouraged to do sales activity within Corporate Call Centre area upon sales opportunity of HSBC products.

Requirements:

  1. Has a minimum of 1 – 3 years experience in a call center environment (preferrably banking).

  2. Customer centric mindset to deliver customer experience.

  3. Understanding general Banking policy and processes.

  4. Basic knowledge of Treasury, Trade, and Cash Management products.

  5. Sales ability and skills preferred.

  6. Able to use MS Office application.

  7. University degree (S1).

  8. Good command in Bahasa Indonesia and English.

  9. Good interpersonal skill.


Lamaran Kerja


If you meet the above requirements and seek a rewarding career and the opportunity to develop with a progressive international bank, please send your detailed CV (in English) to address below:
HSBC – Human Resources Department
address: World Trade Center, 4th Floor, Jl. Jenderal Sudirman Kav. 29-31, Jakarta 12920
email: human-resources@hsbc.co.id

Please put the position code:Spv CCC – CBA 11 as the subject of your e-mail application

To find out more information about the programme and the selection process, please visit our career site at www.hsbc.co.id

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Dapatkan informasi lowongan kerja bank 2011 hanya di PanduanKerjamu.com, situs informasi lowongan kerja terbaru 2011 update setiap hari.

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